Social media is hot. For businesses it represents a marketing opportunity that transcends the traditional middleman and connects companies directly with customers. This is why nearly every business on the planet – from giants like Starbucks and IBM to the social ice cream shop – are exploring social media initiatives.” Michael A. Stelzner
Once your accounts have been established and activity generated, it is important to keep growing your newfound connections. Chirp!ng Cricket Studio has developed a simple method to help you do just that. We do it for you! Well actually, you help a little but your involvement takes about 5 minutes per week to let us know what’s going on in your world. We take it from there. Month after month we continue to work in partnership with you to help you make the most of your social marketing program. You feed us information and we make sure the world knows – and cares – about your business.
It can be really frustrating to have things running smoothly only to find out that one of the major networks just changed something that derails your progress. That’s why we keep up with the ever changing social media world. We work to keep you right on track month after month, regardless of the changes that happen.
Being online is important. But it’s even more important to listen to what is being said online, especially about your business. Chirp!ng Cricket Studio has developed techniques that allow us to snoop around the web to see what people are saying about your business. Negative or positive, you need to know. Imagine that someone really likes your business and posts somewhere online like a blog or forum. Wouldn’t it be nice to know that you can leverage that goodwill to increase the value of your brand. Maybe send a coupon or a simple thank you to reinforce your connection with a good customer.
Likewise, if someone is negative about your business and is making it public, your sales could be suffering without you even knowing why. If negative posts are found, we alert you right away. With Chirp!ng Cricket’s Brand Monitoring you’ll be ready to repair or respond to negative information and maybe even turn a negative into a positive. Monitoring your brand is one of the most important things you can do for your business and we make it easy.